Last Updated: May 2026
Thank you for supporting LaToia Jaine LLC and The Weight Release Experience.
We are committed to processing and shipping your order as quickly as possible.
Processing Times
Orders are typically processed within 3–5 business days.
Processing times may be extended during holidays, promotions, product launches, or periods of high order volume.
Shipping Times
Shipping times vary depending on destination and carrier.
Estimated delivery times:
- United States: 3–10 business days
- International: Varies by location
Delivery estimates are not guaranteed and may be impacted by carrier delays or circumstances beyond our control.
Order Tracking
When available, tracking information will be sent to the email address provided during checkout.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
LaToia Jaine LLC is not responsible for packages shipped to incorrectly entered addresses.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier.
If your package is lost or significantly delayed, please contact us and we will do our best to assist.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the package and product.
Contact
For shipping questions, please contact:
LaToia Jaine LLC