Privacy Policy
Last Updated: May 2026
LaToia Jaine LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, purchase products, book services, or interact with The Weight Release Experience.
Information We Collect
When you purchase products, schedule a session, subscribe to our newsletter, complete a contact form, or otherwise interact with our website, we may collect:
- Name
- Email address
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Information voluntarily provided by you
- Session scheduling information
- Information shared during consultation or reflection sessions
How We Use Your Information
We may use your information to:
- Process orders
- Schedule and manage appointments
- Communicate regarding purchases and services
- Provide customer support
- Improve products, services, and customer experience
- Send promotional emails and updates (you may unsubscribe at any time)
- Maintain business records
Bibliotherapy Reflection Sessions
Bibliotherapy Reflection Sessions are intended for personal growth, reflection, educational support, and wellness coaching.
Information shared during sessions is treated with respect and discretion.
While LaToia Jaine is not a licensed therapist, psychologist, psychiatrist, social worker, counselor, or medical professional, every effort will be made to provide a safe and supportive environment for open discussion.
Confidentiality
Information shared during Bibliotherapy Reflection Sessions will be kept confidential and will not be disclosed to third parties except:
- When required by law
- When necessary to protect the safety of participants or others
- When written permission has been provided by the client
Session Recordings
Sessions will not be recorded without your express permission.
If a client chooses to provide permission for recording, recordings may be used solely for:
- Training purposes
- Educational development
- Testimonials
- Marketing materials approved by the client
Permission may be revoked at any time prior to publication or public use.
No recording will be shared publicly without the client’s explicit written consent.
Testimonials
Clients may voluntarily provide testimonials regarding their experience.
Testimonials will only be published with the client’s permission.
Clients may request that testimonials be:
- Anonymous
- First name only
- Full name
Participation is completely voluntary.
Payment Security
Payment information is processed through secure third-party payment providers. We do not store full credit card information on our servers.
Cookies
Our website may use cookies and similar technologies to improve website performance and user experience.
Third-Party Services
We may use third-party services including:
- WooCommerce
- Stripe
- PayPal
- Google Analytics
- Scheduling software
- Email marketing providers
These providers maintain their own privacy policies.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
You may also request removal from email communications at any time.
Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Contact
Questions regarding this Privacy Policy may be directed to:
LaToia Jaine LLC
Email: latoiajaine@latoiajaine.com
Website: latoiajaine.com